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Your systems. Your AI. Our service.
Seranai brings useful open-source software and accountable service together, so you can spend more time on customers and the business you want to build.
Focused in scope. Disciplined in delivery.
We are passionate about useful technology and thoughtful service. We keep our approach clear, start with the work that matters, and give each improvement the attention it deserves. Our website follows the same principle: enough detail to help you decide, with room to explore at your own pace.
Three bundles. Clear boundaries.
Seranai Suite
CRM, Helpdesk, and Analytics: connected business apps configured and managed for your company.
Seranai AI Apps
Merkarta and AI Gateway: a separate bundle for AI discovery and model access.
Seranai Dev Tools
Celerto: a separate bundle for developers building and testing voice agents.
From first conversation to everyday work
Understand
Map the work, existing tools, and handoffs. Agree a focused starting scope and how we will judge it.
Connect
Configure the apps, prepare data, build the agreed connections, and test the workflows with your team.
Run and improve
Maintain the environment, resolve issues, and prioritize useful improvements as your business evolves.
Autonomy in practice
A foundation fitted to your business
We agree the workflows, data, and connections you need, then configure the apps around the way your team works.
A team behind the systems
Hosting, maintenance, support, and agreed improvements are defined in your service scope. Support coverage and response expectations are agreed before you start.
Your business knowledge stays yours
Your records, workflow definitions, and customer-specific AI knowledge remain accessible to you. We plan exports and handover so you can change platforms or providers.
One company price
For Seranai Suite, you pay for an agreed company bundle and service, with no per-user or per-seat fees. Infrastructure capacity, integrations, migration, and AI usage have clear boundaries. The AI Apps and Dev Tools bundles have separate scopes and pricing.